The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Technical Support Provides support for technical systems that execute business applications at a high level of ability and expertise. Configures, installs, and upgrades systems. Resolves complex, escalated technical issues. Responsible for administration, communication, and documentation throughout technical support activities. Manages technical projects and assists manag

Data Analysis Sources, compiles, and interprets data. Performs advanced data analysis, effectively communicating and directing analysis output. Operational Support Provides support for business operations by responding to inquiries, identifying issues, and working to improve team practices. Assists in streamlining daily workflow for overall unit, resolving escalated matte

Support Responsible for proactive administrative, logistical, and technical support, assessing and resolving issues that affect daily operations. Ensures functionality and accessibility of office equipment, supplies, and facilities. Coordinates special projects and acts as a department representative within the Bank. Documentation Prepares and maintains a variety of recor

Analysis Sources, compiles, and analyzes data within client portfolios. Provides results of analysis for use in client presentations. Researches data associated with client and prospect investment inquiries. Business Support Facilitates new business development efforts through a variety of administrative support tasks. Partners on the preparation of client investment rela

Sales Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Engage with customers, prospects and referral sources through proactive outreach. Represent the Bank in the community for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Team Manage

Planning Manages preparation activities for Internal Audit and regulatory exams and participates in related meetings. Coordinate resources with direct and indirect reporting relationships to execute on various projects and efficiency initiatives related to credit risk remediation. Risk Management Program Interpret complex regulatory issues and coordinate response activiti

Resolution Support Contacts past due clients to collect payments. Applies the appropriate treatment to resolve delinquency, and serves as a liaison between branch and clients. Client Service Establishes a rapport with clients throughout work activities. Delivers the best client experience while maintaining high standards of professionalism and call quality. Operational Su

Risk Oversight & Monitoring Provides objective oversight of risks through effective challenge using defined methodologies and subject matter expertise. Provides leadership, consultation, and support for risk management. Fosters business unit relationships and implements training to promote engagement in risk management programs, including compliance with all risk policies

System Enhancement Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application fun

Perform database performance analysis, ongoing maintenance/tuning to ensure maximum performance on Netezza and DB2 UDB systems. Assist development teams with planning and implementing database changes and query optimization. Recommend and implement a detailed security design based on minimum necessary privileges required. Review SQL queries and database design for perform

Data Analysis Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. Reporting Produces reports based on data analysis, company trends, and financial processes. Conveys patterns, problems, and areas of improvement. Assists with other internal reporting projects as directed. Business Support Provides s

Work within the Executive Support team to provide best in class, white glove support to the FCB Executives and their assistants in the Raleigh office. Provide hands on support for FCB Executives who are experiencing desktop hardware, software, mobile, A/V, and networking issues and provide complete follow through to successful resolution. Be proactive in identification of

This position is responsible for delivery of trusted report and analytical solutions based on a wide range of use cases for portfolio monitoring and enablement of identification of emerging risks within Credit Administration. This individual will partner with key stakeholders within Credit Administration and various internal lines of defense (e.g. Business Units, Credit,

Responsibilities include advice and consultation on business processes and procedures; audit and regulatory examination support; risk identification, documentation and remediation for self identified, internal and external issues in keeping with corporate tools and methodologies; controls monitoring and end to end testing; problem solving and relationship management; key